The “Aw Snap” issue with the error code RESULT_CODE_HUNG has become a common problem in many Chromium-based browsers including Google Chrome which makes it difficult to complete any task.
The RESULT_CODE_HUNG error in Google Chrome means that a specific tab has become unresponsive and is not working properly.
It can happen due to various reasons, such as a slow internet connection, corrupted cached files, or conflicts with browser extensions. It’s an error code for the Aw Snap problem.
However, effective solutions discussed in this guide will certainly help you resolve this Google Chrome glitch.
1. Hard Refresh Chrome Browser
The effective way to fix the RESULT_CODE_HUNG error in Google Chrome is by performing a hard refresh. It not only reloads a page but also clears its cache.
On Mac, hold Shift ⇧ and click the Reload ↻ button to hard refresh Chrome. Windows users can press Ctrl + Shift + R keys for hard refresh.
Hard refresh differs from normal refresh as it removes all the temporary files of a website and loads the most recent version of a page to fix common issues, including Aw Snap error.
2. Check Your Internet Connection
A slow internet connection will not be able to load the web pages properly and the “Aw Snap” issue may appear with the error code RESULT_CODE_HUNG in Google Chrome.
To fix this bug, try switching to a High GHz Wi-Fi connection for optimal performance then, reload the page.
Poor internet connectivity is the common cause of this Chrome glitch. These WiFi router tweaks can also help resolve this problem:
- Turn off the router, wait a few seconds, then turn it on again.
- Try moving closer to your Wi-Fi router.
- Reset the settings of your router or modem to default.
- Restrict the number of Wi-Fi connections.
- Check for nearby interferences then, try refreshing the web page.
3. Update the Google Chrome Browser
An outdated Google Chrome version will not be able to render websites properly and may display the result code hung error. To update it:
- Click the three-dots ⋮ menu icon in Chrome.
- Select Help > About Google Chrome from the menu.
- After finishing the update, restart the browser and try accessing the page again.
Google Chrome continuously adds new features and security fixes in its newer versions to ensure a better browsing experience. Updating your web browser to the latest and stable version will fix various issues, including the Aw Snap error.
4. Clear Browser Cache and Cookies
When the cache and cookie files stored in the Chrome browser become outdated, you might come across the RESULT_CODE_HUNG error while trying to access a website. To delete it:
- Open Google Chrome.
- Press CTRL + SHIFT + DELETE on your keyboard.
- Select time range All time and click Clear data.
- Then, reload the page.
It will force the browser to download updated files from the server instead of using old and corrupted ones stored within your browser.
Make sure to check the boxes for Cookies and other site data and Cached images and files before clearing the data.
5. Disable Conflicting Chrome Extensions
If you’ve installed any malicious extensions, they can interfere with the proper functioning of Chrome which can cause the Aw Snap RESULT_CODE_HUNG browser error while accessing websites.
To resolve this issue, try disabling all browser extensions and then revisit the website to see if it opens or not.
- Click the three-dots ⋮ menu icon in Chrome.
- Select Extensions > Manage Extensions from the menu.
- Toggle off the switch to disable the extensions.
- Then, restart your browser and load the web page again.
If the problem has been resolved, it indicates that there may be a conflicting extension that is causing this issue.
To find the corrupted extension, enable the extensions one by one to identify which extension is creating a conflict. Once you find the culprit, remove it from your browser.
6. Reset Google Chrome Settings to Default
If you have recently modified your settings in Chrome, it could potentially cause conflicts and make the browser unresponsive. To resolve this issue, try resetting all browser settings to their default state. Then, restart Chrome and access the website to check if RESULT_CODE_HUNG is fixed.
To do this:
- Open Chrome and click on the three-dots ⋮ menu icon in the top right corner.
- Choose Settings from the dropdown menu.
- Navigate to Reset Settings on the left menu.
- Click Restore Settings to their original defaults.
- Confirm by clicking Reset Settings.
- Access the problematic page again to check if it opens.
Please note that resetting all browser settings will delete all website data, disable extensions, and remove cookies.
However, it’s a very effective solution to fix any Google Chrome underlying issue.
7. Switch to Google DNS Service
Your current DNS settings might be causing slow website loading times. Switching to Google DNS can help improve page loading time and resolve the RESULT_CODE_HUNG glitch in Chrome.
Go to chrome://settings/security, and select the “With” option under the “Use secure DNS” section. Then, choose Google (Public DNS).
Once you have done that, make sure to restart your web browser, then go to the affected website and it should open now.
If you can access it, the problem was probably related to the default Internet Service Provider (ISP) DNS settings.
8. Open the Website in Incognito Mode
A possible solution to address this problem is to access the affected web page using either incognito or guest mode. It’ll open the site without any prior cached data or cookies.
On Windows, you can press Ctrl + Shift + N to open the website in Incognito mode. On Mac, it’s Cmd + Shift + N.
If the page opens in a private mode window without any error messages, it is possible that the issue was caused by cached data in normal mode.
9. Delete Your Windows PC Cache
At times, the issue may arise due to a corrupted cache stored in your Windows. You should delete temporary internet files from your Windows cache to resolve the RESULT_CODE_HUNG error in Chrome.
Go to System Settings > Storage > Temporary files > check Temporary Internet Files, then hit Remove files.
After that, it’s recommended to restart your PC to apply the changes and then open Chrome to check if you can access the web page.
Potential Causes Of Chrome Unresponsiveness
Although many factors can cause the code hung error, however, most common reasons behind this problem are:
- Poor Internet Connectivity. Unreliable Wi-Fi or cellular network connections can make it difficult to properly load the contents of a site, potentially causing the result code hung error message.
- Corrupted Website Cache. A corrupted web page’s cache may freeze the browser while trying to access the web pages. It is better to flush the cached files stored in your Chrome browser periodically.
- Outdated Chrome Version. If you are using an outdated browser version, it may not have the required security features to access a website properly. An old Chrome version can also affect the website load time.
- Chrome Extensions Interference. It’s possible that you have installed a conflicting extension that could disrupt the functionality of your Chrome browser which can lead to this result code hung error.
Frequently Asked Questions
What to do If the RESULT_CODE_HUNG Error Persists?
If the issue persists, try using another browser like Microsoft Edge, Firefox, or Safari to see if the result code hung error still appears or not. If it resolves the issue, then the Chrome browser might require troubleshooting. If not, uninstall it and start the Chrome installation process again.
Does Code Hung Error Affect My Computer Performance?
No, this error doesn’t impact your computer performance. It just indicates the unresponsiveness of the Google Chrome browser.
How to Prevent this Error From Happening Again?
You should have a stable internet connection and keep your Chrome browser up to date. Additionally, it is recommended to periodically flush cookies, cache, and Chrome history in order to prevent the RESULT_CODE_HUNG bug again.
Can I Get Technical Support if I Can’t Resolve the Issue Myself?
If you’re unable to get rid of this error even after trying the recommended fixes, try reaching out to Google Customer Support for further assistance. The professional team will then provide you with expert advice on how to resolve the issue quickly and easily.
Google Chrome is the most widely used and popular web browser. However, you may come across various errors like any other browser.
When your browser stops responding and shows the RESULT_CODE_HUNG browser error while working on online services, it not only disrupts the workflow but also becomes frustrating.
To get your Chrome working, make sure to follow the steps mentioned in this tutorial one after the other.